Windows Explorer for FTP on BlueOnyx is a No Go

With clients that use Windows Explorer for FTP on their BlueOnyx site, well they are just out of luck. It won't work. It puts them into their user directory on the server.

You'll need to get to the root web folder.
It looks like this: /web

When using Windows Explorer, login will place you in /.users/{Site #}/{username} folder and will not allow you to navigate up and out.

Solution = FileZilla

FileZilla is a free FTP solution. FileZilla is open source software distributed free of charge under the terms of the GNU General Public License.

Download FileZilla.
http://filezilla-project.org/download.php?type=client
There is plenty of documentation on how everything works on their site.

Here are easy instructions on getting started accessing your web files. Remember this BlueOnyx user has to be Site Admin for their site.

  1. Install and open FileZilla
  2. Click on the upper left hand box for Site Manager
  3. Click New Site and name your site
  4. On the right under General Tab, in the Host field enter in your site, ftp.mysitename.com or www.mysitename.com (it won't matter) Select Normal for Logon Type.
  5. Type in your assigned email credentials for User and Password. You should be the Site Admin.
  6. Click Connect.

Once connected you will have to navigate up from your user folder to the root /web folder Here you will see your site files.

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